(Courses
Commencing From October 2007 Onwards)
PREAMBLE
A The
terms and conditions set out below (‘Terms and
Conditions’) form part of the agreement between
a course applicant/ participant and the course provider, the
Immigration Advice and Rights Centre (‘IARC’).
B The
Terms and Conditions are in addition to those set out in the course
registration form.
TERMS AND
CONDITIONS
1 Registration
Fee
1.1 The
registration fee for the course is as advertised.
2 Registration
and payment
2.1 To register in an IARC
course, the applicant shall complete and submit to IARC a course
registration form, together with the required registration fee.
2.2 IARC has an absolute
discretion to accept or reject an application for registration
in an IARC course.
2.3 As soon as is reasonably
practicable following receipt of an application provided pursuant
to clause 2.1 above, IARC shall:
a. Notify the applicant
in writing that their application for registration has been accepted
by IARC, at which point the applicant shall become a course participant
(‘Participant’); or
b.Notify the applicant
in writing that their application for registration has been
rejected by IARC, and return the registration fee.
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3 Withdrawals and Refunds
3.1 Notification of withdrawal
from or deferral from the course following registration and payment
under clause 2.1 above must be made in writing to IARC.
3.2 Refunds for withdrawal or deferral
from the course will be dealt with as follows:
| |
Notification
period |
Refund
applicable |
| (a)
|
For withdrawals/deferrals
notified to IARC 30 working days or more prior to scheduled
commencement of course |
70% of registration
fee will be refunded |
| (b)
|
For withdrawals/deferrals
notified to IARC less than 30 working days and more than
14 working days prior to scheduled commencement of course |
50% of registration
fee will be refunded |
| (c)
|
For withdrawals/deferrals
notified to IARC 14 days or less prior to scheduled
commencement of course |
No
refund |
| (d)
|
For withdrawal/deferrals
requests accompanied by nomination of a replacement person
in accordance with clause 3.3 below |
No
refund plus a $25 administration fee |
3.3 An applicant
may nominate a replacement person to attend the course in their
place by providing:
a. a written
notification that the course applicant is withdrawing from the
course;
b. a written request that the course
applicant nominates a replacement person to attend the course;
c. a registration form completed by the
replacement person; and
d. a $25 administration fee.
A replacement person nominated pursuant to this clause 3.3 shall
be subject to all terms and conditions set out in this document.
4 COURSE VARIATION
BY IARC
4.1 Course details were
correct at the time of printing.
4.2 IARC will make every
effort to deliver the course as advertised, however, IARC reserves
the right to amend the course details if required, or to cancel
the course.
4.3 If IARC varies or
cancels the course, the course applicant/ Participant shall be
entitled to:
a. a refund
in full of the course registration fee; or
b. transfer to another available IARC
course. In the event that the course applicant seeks to transfer
to a another available course, the difference in course registration
fee shall be paid by/ or refunded to the course applicant,
as applicable.
4.4 IARC
shall not be liable for any other costs or losses incurred by
the course applicant due to the variation or cancellation of
the course.
4.5 IARC shall endeavor to inform all Participants
of any variation or cancellation of the course no later
than 24 hours prior to the scheduled time of commencement of
the course.
Accordingly,
the course applicant/ participant must ensure that IARC is kept
informed of the course applicant’s current contact details.
4.6 While
IARC shall make every effort to inform Participants of any
variation or cancellation of the course details in accordance
with clause 4.5 above, it is the course applicant’s/
Participant’s responsibility to contact IARC to confirm
the details of the course.
5 CPD ATTENDANCE REQUIREMENTS
5.1 Where
the IARC course is a Continuing Professional Development
Activity (‘CPD Activity’), IARC
shall notify the MARA that a Participant has successfully
completed the CPD Activity only if the Participant has complied
with all MARA attendance requirements, and has otherwise
been considered by IARC to successfully complete a CPD Activity.
5.2 CPD Participants
are required to:
(a) Arrive at least 15 minutes prior
to the scheduled CPD Activity commencement time;
(b) Sign their name and time of arrival
on the form provided at the venue for the CPD Activity. This
must be done prior to the scheduled time of commencement
of the CPD Activity;
(c) Not leave the CPD Activity prior
to the scheduled CPD Activity conclusion time;
(d) Not be absent from the CPD Activity
for a cumulative duration of more than 10 minutes;
(e) Sign their name and time of departure
on the form provided at the venue for the CPD Activity.
5.3 A failure
by the Participant to comply with this clause 5 may result
in the Participant failing to successfully complete a CPD Activity.
5.4 It is
the sole responsibility of the Participant to ensure that the
Participant complies with this clause 5.
5.5 IARC shall not be liable for
any loss suffered by the Participant due to the failure of the
Participant to comply with this clause 5.
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6 NOTIFICATION OF SUCCESSFUL
COMPLETION OF AN ACTIVITY
6.1 IARC
shall notify the MARA that a Participant has successfully completed
a CPD Activity only after:
(a) payment is received from the Participant
by IARC; and
(b) the payment has been cleared or verified,
6.2 IARC
shall not be liable for any loss flowing from the late payment
by the Participant.
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7 EXTRA COPY OF CERTIFICATE OF COMPLETION
7.1 IARC shall issue
one copy of a certificate evidencing successful completion
of a CPD Activity only if:
(a) an express request is made by the
Participant to IARC;
(b) the Participant has complied with
all relevant terms and conditions set out in this document;
(c) the Participant pays to IARC the
administration fee of $10 per certificate.
7.2 IARC reserves
the right to refuse any request for the issue of a certificate
evidencing successful completion of a CPD Activity conducted
12 months or more prior to the date of the request.
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8 ENGLISH
PROFICIENCY
8.1 Participants
in any IARC course are expected to be proficient in English.
9 PRIVACY
AND PERSONAL INFORMATION
9.1 IARC collects
personal information from you for the purpose of providing you
with courses/ seminar/ information you have requested.
9.2 You
can choose not to provide the personal information IARC requests,
however this may result in IARC being unable to provide services
or information to you.
9.3 IARC will
not disclose your personal information to any third party unless
required by law, required in order to comply with our funding
obligations, or unless you consent.
9.4 You may
request access to the personal information IARC holds about you
at any time by contacting IARC’s Privacy Officer
on (02) 92794300. You can also view IARC’s Privacy Policy
by visiting IARC’s website: www.iarc.asn.au
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9 COMPLAINTS
10.1 Complaints,
comments or concerns regarding any aspect of these Terms and
Conditions should be forwarded to IARC’s
Education Coordinator.
10.2 In
the event that you are not satisfied with the response of the
Education Coordinator, you may forward your complaint, comment
or concern to IARC’s Director/ Principal Solicitor.
10.3 Complaints,
comments and concerns requiring response shall be responded to
as soon as practicable.
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